Returns & Exchanges
BAPE offers a 14-day return window for products in original, unworn condition with all authentic tags and packaging intact. Please note that certain exclusive collaborations and hygiene-sensitive items may be final sale.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Securely place the items in their original packaging, ensuring all BAPE tags, dust bags, and authenticity cards are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand over your package to the designated courier service and retain your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing